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How to Order
Lighting | Sinks | Tile | Hardware | Terms & Conditions | Warranty
Lighting
Click Here to download a Lighting Order Form. You can fill out this form using Adobe Acrobat, or simply print it, fill it out by hand, and mail or fax it to us.
1. Choose your luminaire (aka "fixture" or "light").
2. Choose your options. Not all luminaires are offered with all (or any) options. Look for the
symbol to see if you have choices. Common options are:
- Base material (recycled aluminum, bronze, stainless, etc.)
- Metal finish (natural River Rock aluminum, oil-rubbed bronze, artist patina, etc.)
- Lens/shade material (glass, mica, plastic, etc.)
- Lens/shade color (white or amber, etc.)
- Lamp type (incandescent, fluorescent, halide, etc.)
- Voltage (120v or 277v)
3. Give this information to your retailer or design professional (or contact Eleek to find your nearest Eleek enabler).
4. If you have the choice between two or more lamping options, you will want to consider the following points:
- Fluorescent is the most energy-efficient lamping option commonly used in architectural lighting. That is, it provides the most light (lumens) per watt of electricity. The most energy-efficient type of fluorescent lamping is the combination of a 4-pin lamp with a high performance electronic ballast. While the quality of fluorescent lighting is getting better, it still can't hold a candle to incandescent lighting when it comes to warmth and flattery. When you select your lamp model (within Eleek's specifications for your fixture, of course) you may have choices of color spectrum and/or efficiency. Some Eleek fixtures are designed to help offset the coolness of fluorescent lamping with the use of warm lens or shade colors. If you want advice on how to make fluorescent lamping work for your project, please ask us. Fluorescent lamps have significantly longer lives than standard incandescent bulbs.
- Metal halide is another form of energy efficient lamping that gives off large amounts of light and, unlike fluorescent lamping, its efficiency is not affected by changes in temperature. It is especially well suited to larger exterior fixtures where high light output is needed. Ceramic metal halide lamps are up to three times as efficient as standard incandescent lamps and last up to five times longer.
- Halogen is a form of incandescent lamping which is 33% more efficient than standard incandescent lamping. The lamps also last longer than standard incandescent bulbs.
- Please note: Eleek luminaires do not come with lamping included. Read the specifications carefully to make sure you purchase the correct lamps. You may also order your lamping from Eleek directly. Just ask us for pricing when you place your order.
Sinks
Click Here to download a Sink Order Form. You can fill out this form using Adobe Acrobat, or simply print it, fill it out by hand, and mail or fax it to us.
1. Choose your sink style (Farmhouse, Waterfalling, Ellipse, Bowtie, Zazen, Kidney, Waterbox, etc.).
2. Choose your options. Not all sinks are offered with all options. Look for thesymbol to see if you have choices. Common options are:
- Base material (aluminum or bronze)
- Finish (natural River Rock aluminum, oil-rubbed bronze, artist patina, etc.)
- Drain hole diameter
3. Tell us how you plan to mount each sink (undermount, topmount, vessel).
4. Give this information to your retailer or design professional (or contact Eleek to find out about your nearest Eleek enabler).
Tile
Note: for hints on how to do an initial rough estimate, see the tile page.
Click Here to download a Tile Order Form. You can fill out this form using Adobe Acrobat, or simply print it, fill it out by hand, and mail or fax it to us.
1. Create an exact template of your job. This can be a hand sketch or a computer design file as long as it's clear and accurate. (Hint: Do you plan to use a tile installer? If so, have him or her do the initial templating.) Give it to us via your retailer or design professional (or contact Eleek to find out about your nearest Eleek enabler). We will also need templates for any sinks, faucets, cooktops, etc. which we will be cutting around. We need to know where you want frontwrap and backsplash.
2. Indicate your desired spacing between tiles if other than 1/16"–1/8".
3. We will create a template showing all the cut lines (grout lines) and measurements and send it back for your approval.
Hardware
Click Here to download a Hardware Order Form. You can fill out this form using Adobe Acrobat, or simply print it, fill it out by hand, and mail or fax it to us.
1. Choose your hardware design(s).
2. Choose your options (if any):
- Base material (pewter, aluminum, bronze, etc.)
- Finish (vintage pewter, natural River Rock aluminum, oil-rubbed bronze, etc.)
- Attachment fittings are included. If your project requires a screw length other than 5/8", just let us know.
3. Give this information to your retailer or design professional (or contact Eleek to find out about your nearest Eleek enabler).
Some Important Terms and Conditions
- A 50% deposit and PO are required to initiate any Eleek job. Balance and S&H are due before the job leaves Eleek.
- All Eleek products are made to order. Custom orders are not cancellable or returnable. Other orders will be considered on a case by case basis and may be subject to restocking fees and/or forfeit of deposit.
- Standard lead time is six to ten weeks. Eleek may sometimes be able to accommodate rush orders. Inquire for pricing.
- Eleek asks that all orders meet a $100 minimum (not including shipping and handling fees). Exceptions will be considered on a case by case basis.
Click here to download Eleek's complete terms & conditions.
Limited Lifetime Warranty
Eleek stands behind its products with a limited lifetime guarantee of materials and workmanship. Keep in mind that small irregularities in the surface of sand castings are to be expected and appreciated as signs of authenticity. Living finishes can be expected to evolve over time due to climate, weather, handling and care. Powdercoated finishes are guaranteed for one year, as are electrical components. For more information about Eleek Terms & Conditions including a complete statement of warranty limitations, please contact us.
